Available for Remote Operations Roles

Operations Manager
Team Coordination, SOP Development & Process Optimization

Experienced coordinating hospitality, production, and logistics operations while improving workflows, operational standards, and team execution.

13 Properties Managed
14 Staff Coordinated
SOP Development
Vendor Management
Process Improvement
Operations Systems
> Operational Philosophy

How I Build & Run Systems

01

Process Mapping

Auditing existing workflows, identifying operational bottlenecks, and mapping current-state architectures.

02

Systems Design & SOPs

Structuring operational blueprints, ERP integrations, and rigid SOPs to standardize execution.

03

Team Coordination

Aligning cross-functional teams, managing vendors, and ensuring physical execution matches digital protocols.

04

Continuous Optimization

Tracking operational KPIs, maintaining SLA compliance, and removing structural friction points.

> Category 1: Operational Experience

Multi-Site Hospitality Operations

(Bali Villa Management)

Production & Process Optimization

(Kue Kacang Arini)

Logistics & Inventory Operations

(Lampung Exotic Pets)
> Category 2: Operational Projects & Systems Design

ERP & Workflow Integration

(Nemo Fish Aquarium)

Automotive Operations Blueprint

(Amerta Auto Care)

Aquaculture Operations Architecture

(Amerta Marine Biotech)
> Operational Stack

Tools Supporting Execution

Monday.com

Operations Workflow

  • SOP Documentation
  • Knowledge Base
  • Process Documentation
  • Project Tracking
Odoo

ERP & Sales Pipeline

  • CRM Workflow
  • Inventory Management
  • Sales Pipeline Mapping
  • Process Architecture
  • Workflow Automation
WhatsApp

Team Communication & Coordination

  • Team Coordination
  • Vendor Communication
  • Escalation Management
  • Daily Operational Reporting
Google Sheets / Excel

Operational Reporting & Planning

  • Operational Tracking
  • Reporting
  • Planning
  • Process Monitoring
HubSpot

CRM & Pipeline Management

  • Lead Tracking
  • Pipeline Monitoring
  • Customer Management
Vercel

Web & Documentation Projects

  • Portfolio Deployment
  • Documentation Projects
  • Operational System Demonstrations
Samuel - Operations Manager

About Me

Hi, I'm Samuel. I work at the intersection of day-to-day operations and process improvement. My experience spans team coordination, vendor management, SOP development, and workflow implementation that makes operations easier to execute, monitor, and scale.

My focus is not simply ensuring today's work gets done. I build structured processes that continue to perform reliably as workload, team size, and operational complexity grow.

Whether coordinating distributed teams, improving operational workflows, or documenting repeatable systems, I aim to create clarity, accountability, and consistency across every stage of execution.

> Next Steps

Open to Operations & Systems-Focused Opportunities

Available for Operations Coordinator, Operations Manager, Process Improvement, and Systems-Focused roles across remote and on-site teams.